At Sai Suppliers, we manufacture high-security envelopes and bank stationery to exact B2B operational specifications. Our Refund Policy outlines the terms for cancellation, replacement, and credit refunds.
1. Cancellation of Bulk Orders
Because we custom-manufacture gold loan security packets, courier bags, and operational ledgers for individual banks (often printing logos and branch addresses):
- Standard Non-Branded Products: Orders can be cancelled before dispatch from our warehouse in Phaltan without penalty.
- Custom-Branded Products: Cancellations are not accepted once the printing block has been approved and production has started. If you need to halt printing, please contact Kiran Mahamuni immediately.
2. Replacements and Manufacturing Defects
We inspect all operational runs to maintain compliance with quality parameters (e.g. 120-micron LDPE thickness, VOID release properties, alignment of serial numbering). In the rare event of a manufacturing defect:
- You must report the defect or dispatch mismatch within 7 days of delivery to info@saisuppliers.com.
- Please document the issue by attaching photographs of the damaged serial barcodes, security tape failures, or print alignment errors.
- Verified defects will be replaced and shipped free of cost at the earliest available dispatch slot.
3. Refunds and Sourcing Credits
Refunds are evaluated case-by-case:
- For order quantities that cannot be fulfilled due to raw material limits or logistical halts, a full bank refund or account sourcing credit will be issued.
- Approved monetary refunds are processed directly via banking channels to the originating branch account within 7 to 10 operational business days.
4. Satara Jurisdiction
All refund, replacement, and cancellation evaluations are handled under local business frameworks and are subject to Satara legal jurisdiction.
