Sai Suppliers dispatches bank stationery and security packaging from our facility in Phaltan, Maharashtra, to branches and corporate offices across India. This policy sets out how orders are packed, charged and delivered.
Freight is calculated by total consignment weight and destination region, using the rate slabs configured for your delivery state. The exact figure is shown on the checkout summary and on your quotation before you confirm — there are no charges added after confirmation.
We dispatch through India Post and through registered private courier partners, selected per consignment on the basis of destination serviceability, weight and whether cash collection is required. Remote pin codes may be routed via India Post where private couriers do not deliver.
Every consignment is scanned at packing, at handover to the courier and at dispatch. Once dispatched, the consignment number appears against your order in your dashboard, with a link to the carrier's tracking page. Tracking information is maintained by the carrier and may take up to 24 hours to reflect the first scan.
Business-customer cash-on-delivery orders require a verified 10% advance on the full order total before dispatch. The carrier collects the remaining 90% at delivery. Registered bank customers use Pay After Delivery: no advance or courier collection applies, and the outstanding balance is due seven calendar days after confirmed delivery. Orders remain subject to the customer account being active, accepted terms, credit holds and credit limits.
Consignments returned to us as undeliverable — wrong or incomplete address, repeated failed delivery attempts, or refusal at the point of delivery — may be re-dispatched once the address is corrected, with freight charged again. Custom-branded goods cannot be restocked.
For dispatch schedules on a live order, contact us through the help desk or write to info@saisuppliers.com quoting your order number. Related terms are set out in our Terms & Conditions and Cancellation & Refund Policy.
